Code of Conduct


At Al-Yamama Group, we value honesty, integrity, and respect in all our dealings, maintaining the highest ethical and legal standards to uphold our reputation.

Our guide outlines essential rules and principles for achieving our goals, requiring staff to adhere to our manual. We encourage prompt reporting of any concerns or violations, emphasizing compliance with all legal and ethical standards


  • ✓Provides key topic guidance.
  • ✓Includes detailed policy references.
  • ✓Specifies assistance channels.

Customer Priority


We are committed to understanding our clients' needs and fostering long-term relationships by:

• Cultivating relationships at all client levels.

• Promptly responding to clients, recognizing the importance of speed.

• Sustaining open dialogue on client needs.

• Tailouring services to diverse client requirements.

Collaborative Efforts for Client Satisfaction


Our commitment to teamwork ensures a seamless experience for our clients. Here's how we achieve it:

• Unifying our team's strengths across different regions.

• Prioritising cross-state client requirements above individual goals.

• Innovating and adapting our operations for enhanced flexibility and efficiency.

Our performance


Our performance stays strong as we unite as a team to provide outstanding client experiences.

• Strengthening team unity across locations.

• Prioritising diverse client needs over individual goals.

• Innovating for more flexible business operations.



Ethics


At Al-Yamama Group, we uphold high ethical and legal standards, integral to our values.

We strive to exceed mere commitment by setting exemplary behavior standards for our staff and partners, fostering motivation within our communities. Through a comprehensive set of policies and regulations, we guide our staff through the complexities of local and global business, serving as a benchmark for performance measurement acroos our partnerships and ventures.